- Posted by Kate Wilson
- On February 1, 2020
Chromebook has been very popularly used by users for their user-friendly and exceptional features. However, sometimes they can freeze all of a sudden and do not work, no matter what you do. This situation is typical among users and is considered very frustrating.
To get rid of such problems, there are numerous solutions that you can follow. Here we are mentioning both the causes as well as the solutions for this problem in brief.
Why is Acer Chromebook 11 Freezing?
There can be numerous reasons for the occurrence of this issue. In order to solve this problem, you need to know what is causing it in the first place. Hence, to clear it out, we will be citing some of the main causes which give rise to this issue.
- Running Program
- Plugged in device
- Issues correlated to Chrome OS
- Any Chromebook internal hardware issue
What to Do If Acer Chromebook 11 Freezing?
Although the situation is irritating, you can start with some basic steps like performing a simple restart of your Acer Chromebook. However, if the problem does not resolve, you can follow the solutions given below and implement the one that works for you.
Solution 1: Unplug External Devices
Moreover, the problem can also occur due to any external devices connected with your system. Users have complained of such situations mostly when any USB or headphones are connected to the OS. Hence, if such is the case, then make sure to unplug or disconnect any connected external devices. Check if the issue is resolved or not.
Solution 2: Quit All the Running Applications
As mentioned earlier, the problem can be correlated to any running program on your system. If such is the cause, then all you have to do is quit all such applications and programs This can be achieved simply with the use of the keyboard.
- All you will have to do is press both the Shift and Escape keys together to launch the Task Manager. In doing so, all the programs that are running will appear within the list.
- Make sure to quit the ones that are taking a lot of memory storage one by one. To do so, select the app or web page and click on the End Task. This process has been effective in resolving the issue for many users.
Solution 3: Hard Reset your Chromebook
Likewise, performing a simple hardware reset on your Chromebook is yet another easy way to get rid of this issue. This process is easy to execute and does not require any expert assistance. All you have to do is press both the Refresh and Power buttons simultaneously for some time ( say 5 seconds).
Once you reset the hardware of your Chromebook, all your trackpad and keyboard settings will be reset to default settings. However, all the files and applications installed on your system will remain intact.
Solution 4: Factory Reset your Chromebook
This issue can also be fixed by performing a factory reset on your Chromebook. To do so, you should follow the steps provided below.
- First of all, sign out from your Chromebook. Now, press Ctrl, Alt, Shift, and R keys altogether.
- Click on Restart and then choose Powerwash>Continue. Follow the instructions that are appearing on your screen.
- Sign in to your Google Account by entering your login credentials. Again, follow the instructions appearing on your screen for a Chromebook setup.
- Check if the issue is resolved after performing a factory reset.
Solution 5: Uninstall any Newly Installed Application
Besides, the issue can also occur if there are any newly installed applications on your system. So, you need to uninstall these new applications from your system to get rid of this issue. To do so, make sure to follow the steps provided below.
- At first, click on the Launcher located at the corner of your screen and select the application for uninstallation.
- Right-click on it and choose the Uninstall or Remove button to do the same.
Solution 6: Uninstall or Disable Any Extensions
Try uninstalling any extension from your system and check if the issue gets resolved or not. This involves implementing the steps cited below.
- Open Google Chrome and then click on Tools.
- Go to Extensions and click on the Remove button.
- Once the confirmation window appears, click on Remove again.
To disable any extension, follow the below-mentioned steps:
- Launch the Google Chrome web browser and click on Click more.
- Now, click on More Tools. Check if you can see the Extension option.
- Look for the Extension which you want to disable and do the same.
These were some of the methods following which you should be able to resolve the Acer Chromebook 11 freezing issue.